PetCareServicesUK was founded in 2015 by veterinary nurse Sophie Turner and animal behaviourist Mark Thompson, who recognised the gap between generic caretaking and truly personalised pet support. Starting from a two-person operation in London, we now serve homes from Edinburgh to Plymouth with over 70 certified pet sitters, dog walkers, and small-animal specialists. Each team member undergoes rigorous background checks, training in low-stress handling, pet first aid, and continuous professional development under our in-house Pet Wellness Program.
We believe every pet has unique needs—dietary sensitivities, exercise preferences, and emotional quirks—so we conduct detailed “Pet Profile” consultations before any assignment. This profile captures feeding schedules, play styles, medical requirements, and favorite toys or treats. Our central operations hub uses custom scheduling software to match pets with ideal caregivers based on temperament, energy level, and experience. Real-time photo and video updates, GPS-tracked walk logs, and digital care reports keep you connected and assured throughout each visit.
Beyond services, we’re committed to community wellbeing. PetCareServicesUK hosts quarterly “Paws & Play” charity events to support rescue organisations, and we offer subsidised visits for foster carers. Our behaviour workshops help owners address separation anxiety, leash reactivity, and environmental enrichment. By blending professional expertise, genuine empathy, and innovative technology, PetCareServicesUK sets a new standard for home-based pet care across the UK.