Love, Care & Peace of Mind for Your Pets

PetCareServicesUK was founded in 2015 by veterinary nurse Sophie Turner and animal behaviourist Mark Thompson, who recognised the gap between generic caretaking and truly personalised pet support. Starting from a two-person operation in London, we now serve homes from Edinburgh to Plymouth with over 70 certified pet sitters, dog walkers, and small-animal specialists. Each team member undergoes rigorous background checks, training in low-stress handling, pet first aid, and continuous professional development under our in-house Pet Wellness Program.
We believe every pet has unique needs—dietary sensitivities, exercise preferences, and emotional quirks—so we conduct detailed “Pet Profile” consultations before any assignment. This profile captures feeding schedules, play styles, medical requirements, and favorite toys or treats. Our central operations hub uses custom scheduling software to match pets with ideal caregivers based on temperament, energy level, and experience. Real-time photo and video updates, GPS-tracked walk logs, and digital care reports keep you connected and assured throughout each visit.
Beyond services, we’re committed to community wellbeing. PetCareServicesUK hosts quarterly “Paws & Play” charity events to support rescue organisations, and we offer subsidised visits for foster carers. Our behaviour workshops help owners address separation anxiety, leash reactivity, and environmental enrichment. By blending professional expertise, genuine empathy, and innovative technology, PetCareServicesUK sets a new standard for home-based pet care across the UK.

In-Home Pet Sitting & Overnight Stays
Our sitters visit your home according to your pet’s routine—feeding, exercise, medication, and social interaction—to maintain stability and comfort. Overnight stays include personalized bedtime routines: gentle play, cuddles, and calming white-noise machines for anxious pets. We perform home-check duties—watering plants, retrieving mail, and adjusting lights—to preserve security. Detailed morning and evening reports, with photos and notes on appetite, mood, and activity, keep you fully informed. This service is ideal for cats, birds, small mammals, and senior pets who thrive in their familiar environment.
Professional Dog Walking & Enrichment
Tailored walks—30, 60, or 90 minutes—cater to your dog’s fitness level and socialisation needs. Routes are chosen for safe, stimulating environments—parks, trails, and quiet streets—and incorporate recall drills, scent-work games, and basic-obedience reinforcement. GPS-tracked logs record distance, duration, and rest breaks, paired with photo highlights of playful moments. Post-walk paw inspections and paw-balm treatments ensure foot health. Group or solo walks allow you to customise your pet’s experience, boosting mental stimulation and reducing behavioural issues.
Small Animal & Exotic Pet Care
Rabbits, guinea pigs, reptiles, and birds each have specific husbandry requirements—diet, habitat, temperature, and handling techniques. Our specialists receive targeted training for less-common pets, ensuring knowledgeable, gentle care. Visits include habitat cleaning, enrichment activities, and dietary preparation tailored to species-specific needs. Detailed logs track feeding amounts, waste output, and behaviour. This service brings professional support to all members of your pet family, big or small.
Pet Taxi & Transportation
Climate-controlled vehicles and secure carriers safely transport pets to veterinary appointments, grooming salons, or daycare facilities. Our drivers are trained in low-stress loading techniques, and each trip includes real-time GPS tracking and ETA notifications. We handle pick-up and drop-off coordination, ensuring seamless transitions. Optional pre- and post-trip health checks provide reassurance for pets with medical sensitivities or anxiety.
Behavioural Support & Training Reinforcement
In-home sessions address separation anxiety, crate-training, and basic obedience through positive-reinforcement methods. Our certified trainers conduct behaviour assessments—identifying triggers, stress signals, and motivational rewards—and craft incremental training plans. Each visit includes owner coaching, progress logging, and follow-up resources. Consistent reinforcement strengthens learned behaviours, fosters confidence, and enhances the bond between you and your pet.
Pet Photography & Keepsake Creation
Capture your companion’s personality through professional photo sessions in the comfort of home or favourite outdoor locations. Our photographer specialises in candid action shots and styled portraits, using treat-based and play-based engagement techniques. Final images are delivered as high-resolution digital files, prints, canvases, or customised calendars. A portion of proceeds supports local rescue initiatives. Celebrate your pet’s story with beautiful, lasting memories.

Certified, Compassionate Caregivers
All team members hold certifications in pet first aid, animal behaviour, and species-specific handling. Ongoing training ensures they remain adept with emerging welfare standards and gentle-care techniques. Rigorous background checks and insurance coverage provide peace of mind.
Tailored Matchmaking & Detailed Reporting
Our Pet Profile system pairs pets with sitters whose expertise and personality align with individual needs. Digital care reports—including photos, GPS-tracking, and behaviour notes—keep owners connected and informed, reducing anxiety for both pet and person.
Technology-Driven Transparency
A user-friendly client portal enables scheduling, profile updates, and message exchange. Real-time notifications on visit confirmations, walker arrival times, and incident alerts ensure seamless communication and full accountability.
Holistic Wellness Focus
Beyond basic care, we incorporate enrichment activities, dietary monitoring, and gentle grooming into each visit. Our Pet Wellness Program assesses physical and emotional wellbeing, guiding personalised enhancements to routines and environments.
Community & Rescue Partnerships
Quarterly charity walks, volunteer sit offers for rescue pets, and donation drives foster stronger animal-welfare networks. We collaborate with shelters and adoption centres to support long-term animal wellbeing.
Flexible, Reliable Availability
Whether you need last-minute midday walks, weekend stays, or holiday coverage, our nationwide network adjusts to your schedule. 24/7 emergency backup ensures your pet’s care continues uninterrupted, even when plans change.